What amenities guests expect in 2025: the complete list
Amenities — the services and facilities made available to guests — are among the factors most often mentioned in Airbnb reviews, both positively and negatively. Having the right amenities does not mean spending a fortune: it means knowing what guests expect as a minimum standard and what instead counts as a premium feature that justifies higher rates.
Basic amenities: what cannot be missing
These are the facilities whose absence automatically generates negative reviews. The indispensable minimum list: fast WiFi (at least 30 Mbps — test it with the same device guests use); hairdryer; hand soap and shampoo/body wash (at least refillable single-use products); toilet paper (at least 4 extra rolls in plain sight); clean towels for every guest; clean sheets; dishwashing detergent and sponge; coffee and sugar (even just two café sachets); spare light bulbs; electrical adapters if hosting foreigners. These are the standards guests take for granted in 2025 — not having them leads to negative reviews, while having them does not by itself lead to positive reviews.
Amenities that make a difference in reviews
These facilities are mentioned explicitly in positive reviews and justify higher rates: a Nespresso or Moka coffee machine (with capsules/coffee included); a washing machine with detergent (essential for long stays); air conditioning with remote control; private parking in cities; a smart TV with Netflix or Prime Video; an iron and ironing board; a printed neighbourhood guide with the manager's personal recommendations. The cost of these facilities is limited, while their impact on guest satisfaction is disproportionately high.
The welcome: a small investment with a big return
A welcome kit with a bottle of cold water in the fridge, a few local snacks (biscuits, chocolate, something typical of the area) and a personalised note costs less than 5 euros but is mentioned in 30-40% of reviews as a positive touch. In a market where many apartments are anonymous and impersonal, these small gestures create a positive memory that translates into 5 stars.
Premium amenities that justify higher rates and earn better reviews
YouBnb prepares your property with all the amenities needed to obtain excellent reviews and charge premium rates. From the first supply to managing replenishments: everything included. Request a Free Evaluation.
Content reproduced from the current YouBnB website for this preview. Figures, returns and regulatory information have not been verified or updated in this version.
